Tired of the traditional phone line system you’ve been using for business? Want to update to a system that has better features like business text messaging and allows for more remote work possibilities? A virtual phone system can provide all that and more! But, what is a virtual phone system? And, what can your business expect during the switch to these new types of communication systems?

What are Phone Systems That are Considered “Virtual”?

Virtual phone systems and often referred to as “VoIP”, or “cloud-based phone systems”. Essentially, the difference between these systems and traditional phone lines is that they use broadband internet for the sharing of data rather than copper wiring used for the function of traditional lines. This means that virtual systems don’t require the lengthy and complicated setup of wiring connections, but just need to pair to the internet to send and receive data. Thus, they are often much less expensive, require much less hardware, and require less time to set up and manage!

Are There Benefits to Switching to a VoIP for Business Use?

If you’re looking for an alternative to the landline you’ve been using for business and want to upgrade, there are certainly a number of benefits to switching to a cloud-based phone for business. Some of the advantages of virtual phone systems include:

Quick and Easy Set-Up: As mentioned, virtual phones don’t require the use of wiring or even some of the hardware used with traditional phones. This means they’re easy to set up and install, even for the average person! So, you don’t need to worry about hiring an IT specialist, and you may even be able to set it up easily yourself, especially if you choose to utilize your virtual phone lines from business cell phones, computers, or tablet devices. However, virtual phones can also include conference systems and other business phone systems, so you don’t have to miss out on the important business phone features you know, love, and expect from your communication applications.

Cost Savings: Switching to a VoIP service can save you money on both initial start-up costs for telecommunications and monthly fees. Or, if you want to use devices you already have, can save you even more!

Great for Remote Business: Since virtual systems can be installed on phones, tablets, or even desktop computers, they’re great for businesses who do work from home or on the road. Rather than having a singular location for your business phone line, VoIP allows you and your employees to answer calls whenever and wherever.

Advanced Features: Switching to a virtual system doesn’t mean missing out on the traditional phone features you already use and rely on. Virtual systems can include features like call forwarding, extensions, call recording, personalized greetings, and recorded voicemail. Plus, it can also include features that traditional phone systems may not offer including business text messaging and auto attendant.

Fewer Missed Calls: You don’t have to worry about missing potential sales and customer support calls when it comes to a virtual telecommunications system. Since these systems can work remotely, your customers can be serviced from wherever you and your employees are whenever they call. This means better customer support and even better sales conversion!